When I was still in high school, I worked part time at McDonald`s.
After two consecutive years of work in the kitchen, I was put in charge of customers` reception.
There used to be an elderly man ordering a hamburger and coffee everyday.
He was a very lively person, but it came a day when he did not look that well.
Since my usually lively customer looked like he was feeling down, l got really worried, but I could not bring myself to ask him,
Instead, I took care of him with double the attention and tried to put a smile on his face.
I do not know if it was thanks to my behavior, but the elderly man was able to smile even just a bit.
At that time I was very surprised.
I was doing nothing but selling him a hamburger everyday, but maybe there was a chance for me to offer him something more.
By working in the service industry, we can supply happiness to many people.
I realized that if there is a chance to spread that happiness all over the world, a wonderful world can be created.
I was only 20 at the time, but I decided to build a world level service business able to supply happiness to people.
In 2007, at the age of 22, I founded FREEPLUS Inc.
In 2010, I decided to devote my life to the mission of turning Japan into a tourism-oriented country, and thus I joined the land operating business.
Even though the vast majority of the developed countries is used to welcoming foreign tourists, the inbound land operating business has merely started in Japan.
Our company is devoted to the business philosophy of “Giving lifetime long memories as a present”.
By focusing on our philosophy and mission, we are confident we will become the world best land operator.
CEO Kentaro Suda